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Sales Terms
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Net 30 days for customers with established credit. Prices are FOB Los Angeles, CA and are subject to change without notice. |
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For new customers, purchase may be done by credit card (Visa or Mastercard), COD or an advance check. |
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Custom Products / Finishes
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For custom made items and for checkstands, a 50% deposit is required prior to fabrication. Final approval must be acknowledged in written form for custom color and product changes. Custom made products are not subject to returns. |
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Minimum Order
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Minimum order is $35.00 net. |
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Freight Charges
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Freight charges are based on actual weight and dimensions of products ordered. Small items are shipped UPS ground unless specified otherwise. Large orders ship using common carrier trucking companies. |
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Warrenties
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Products warranty is one year from date of shipment under normal use and conditions. Replacements will not be made for products damaged from improper cleaning, accidents, misuse, tampering, abuse or negligence. |
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Return Policy
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No merchandise may be returned without prior written approval. Product must be in original condition and is subject to a 25% handling/ restocking charge. Merchandise will not be accepted for return after 30 days from date of invoice. |
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Freight Claims
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All claims should be filed with the carrier. Legal title to the merchandise is passed on to the buyer upon acceptance of the products from the carrier. Please remind customers to inspect all boxes upon delivery. Note and document information pertaining to damage or shortages both the carrier’s copy and your copy of the freight bill. If visible damage is not apparent, make a note on the delivery receipt stating that there is no visible damage on the package. This will allow recourse for a concealed damage claim. |
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